SUPPORT
支援與聯絡
遇到問題、有建議，或只是想分享你的路網？歡迎來信，我們會盡快回覆。合作與媒體邀約請寄到 hello 信箱。
回報問題
測試期間：透過 TestFlight 回饋
在遊戲中截圖後，點選螢幕截圖並選擇「分享 Beta 版回饋」，即可附上說明直接送出。你也可以在 TestFlight App 的《沿線》頁面中選擇「傳送 Beta 版回饋」。
來信回報
寫信時附上以下資訊，能幫助我們更快找到問題：
- 裝置型號，例如 iPhone 15 或 iPad Air
- iOS / iPadOS 版本
- 遊戲版本（TestFlight 中顯示的版本與建置編號）
- 發生問題前的操作步驟
- 螢幕截圖或螢幕錄影（若方便提供）
常見問題
支援哪些裝置？
《沿線》為 iPhone 與 iPad 開發，專案目前的最低系統版本為 iOS / iPadOS 17。實際需求請以 TestFlight 或 App Store 顯示的資訊為準。
我的存檔保存在哪裡？
存檔保存在你的裝置上。刪除遊戲會一併刪除存檔，刪除前可以用遊戲內的分享功能匯出存檔。
實景地圖沒有顯示？
實景地圖由 Apple 地圖提供，需要連上網路才能載入地圖畫面與搜尋地點。請確認裝置已連線後再試一次。
如何切換語言？
遊戲支援繁體中文與英文，預設跟隨裝置的系統語言。你也可以到「設定」中找到《沿線》，單獨更改這個 App 的語言。
什麼時候可以參加測試？
2026 年 10 月 31 日開放 TestFlight 測試，邀請資訊將在官網首頁公布。
SUPPORT
Support (English)
Found a problem, have an idea, or want to show us your network? Email us and we’ll get back to you as soon as we can. For partnerships and press, use the hello address.
Reporting a problem
During the beta, take a screenshot in the game, tap it and choose “Share Beta Feedback” to send it with a note. You can also choose “Send Beta Feedback” on the Along the Line page in the TestFlight app.
When you email us, please include your device model, iOS / iPadOS version, game version (the version and build shown in TestFlight), the steps that led to the problem, and a screenshot or screen recording if you can.
FAQ
Which devices are supported? Along the Line is built for iPhone and iPad and currently requires iOS / iPadOS 17 or later. Check TestFlight or the App Store for the exact requirements of each build.
Where are my saves? On your device. Deleting the game deletes your saves, so export a save with the in-game share button first if you want to keep it.
The real-world map is blank. Real-world maps come from Apple Maps and need an internet connection to load and to search for places.
How do I change the language? The game supports Traditional Chinese and English and follows your device language. You can also change the language for this app alone under Along the Line in the Settings app.
When does the beta open? TestFlight testing opens on October 31, 2026. The invitation will be posted on the home page.